FAQ

Submit an inquiry through our Request a Quote page. We’ll check availability and follow up within a couple of business days with a custom quote and next steps.

Yes — a 50% non-refundable deposit is due to hold your date. The remaining balance is due 14 days before your event.

Cancellations must be made in writing. While the deposit is non-refundable, we may be able to apply it to a future date depending on availability. Reach out as soon as possible to discuss your options.

We recommend booking your rentals at least 4-6 weeks in advance to secure your desired items and ensure availability. This gives us ample time to prepare and coordinate for your special event.

No — to ensure safety and quality, all rentals include delivery, setup, and teardown by our team.

We’re based in Southington, Connecticut, and deliver throughout the state and nearby areas. A mileage-based delivery fee will be included in your quote.

The base rental covers up to 8 hours total, including setup and teardown time. If your event needs more time, just let us know.

Each flower wall measures 8 feet wide by 8 feet tall, but can be customized to be 6 or 4 feet wide if needed,

Yes — but only under a fully covered structure (like a tent, pavilion, or awning) on a flat, stable surface. We do not allow setups in open-air outdoor locations.

While the flower walls are pre-designed, we’re happy to hear about your vision. We are willing to research and potentially purchase add-ons like signage or props to add to our inventory and bring your vision to life.

Our base rental rate is $350, which includes up to 8 hours of rental time (including setup and teardown). Delivery is priced separately based on distance from Southington, CT and will be included in your quote.

Yes — delivery is priced separately and is approximately $2 per mile from our facility in Southington, CT. This helps cover the round-trip travel and setup time. Your custom quote will include the exact delivery fee.

Nope! Setup and teardown are included in the rental price.

A digital invoice for the non-refundable deposit will be sent once your date and event details are confirmed. A second invoice for the remaining balance will also be sent and will need to be paid in full 2 weeks before the event. You can pay the deposit and remaining balance by debit or credit card. Sorry we don't accept check or cash as payment for services, but tips are always appreciated!